FAQ

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Everything you need to know before taking the first step.

The Process
How does WheeSmile work? +
You fill in the form. We reach out personally within minutes to understand your situation. From there, we handle everything — clinic coordination, travel, hotel, transfers, and full support on the ground in Istanbul. You focus on one thing: your smile.
What's included in the service? +
Everything. Your treatment at our certified clinical partner in Istanbul, your hotel, your airport transfers, and our full coordination from start to finish. No hidden costs. No surprises. What you see is what you pay.
How long does the treatment take? +
Most treatment plans require between 5 and 7 days at our partner clinic. Your personal treatment plan will include the exact timeline based on your case. We'll walk you through every step before you book anything.
How do I get started? +
Fill in the form on our homepage. We'll reach out within minutes to understand your situation and tell you exactly what's possible for you — at no cost and no commitment.
The Clinic
Is Istanbul really safe for dental work? +
Istanbul is home to some of Europe's most advanced dental clinics. Our clinical partner is internationally certified, equipped with the latest technology, and has treated hundreds of international patients. You're not going to a random clinic — you're going to ours.
How is this different from booking a clinic directly? +
When you book directly, you're alone. No local support, no quality guarantee, no one to advocate for you if something isn't right. WheeSmile exists so you never have to navigate that alone.
What if something goes wrong during my stay? +
Our team is on the ground in Istanbul throughout your entire stay. Not on the phone — physically present. If anything happens, someone is already there.
Pricing
What's the price? +
Every case is different. The price depends on your treatment plan — the number of veneers, the material, and your specific needs. What we can tell you is this: everything is included. No hidden fees. No surprises. Fill in the form and we'll give you a clear, honest number.
Are there any hidden costs? +
None. Your quote covers treatment, hotel, transfers, and full coordination. The number we give you is the number you pay.
How do I pay? +
We accept all major payment methods — credit and debit cards, bank transfer, Apple Pay, Google Pay, and PayPal. Payment details are provided once your treatment plan is confirmed.
Is a deposit required? +
A deposit is required to confirm your booking and secure your dates. The remaining balance is settled before your procedure begins. Your coordinator will walk you through the payment schedule during your assessment.
Travel & Logistics
Do I need to speak Turkish? +
Not at all. Our team handles all communication with the clinic, the hotel, and any local services. From the moment you land to the moment you leave, you will never need to navigate anything alone or in a language you don't speak.
Is the hotel included? +
Yes. Your accommodation is fully included in your package. We select hotels that are comfortable, well-located, and suited to your recovery. You don't book anything yourself — we handle it.
Results & Aftercare
How long do the results last? +
E-Max veneers and zirconia crowns are designed to last between 10 and 20 years with proper care. Your clinical team will provide you with full aftercare guidance before you leave Istanbul.
What if I'm not satisfied with the results? +
Your satisfaction is built into the process. Before any permanent work is done, you approve the shape, size, and colour of your veneers. Nothing is finalised without your explicit agreement. Our clinical partner also provides a written guarantee on all work completed.
What do I need to avoid after the procedure? +
Your clinical team will give you a detailed aftercare plan before you leave. Generally, you'll want to avoid very hard or sticky foods for the first few weeks and maintain good oral hygiene. We'll also be available after your return if you have any questions.
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